Privacy Policy

Effective date: 01.05.2026

Shearzone Safaris (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect your personal information when you use our website.

1. Information we collect

We may collect and process the following information:

  • Personal details you provide via our enquiry forms, including:
    • Name
    • Email address
    • Phone number (if provided)
    • Any additional information you include in your message
  • Technical data such as:
    • IP address
    • Browser type and version
    • Pages visited and time spent on the site

 

2. How we use your information

We use your information to:

  • Respond to your enquiries
  • Provide information about our safari experiences and services
  • Manage potential bookings or pre-booking discussions
  • Improve our website and user experience

We do not use your data for unsolicited marketing without your consent.

3. Legal basis for processing

We process your personal data based on:

  • Legitimate interest – to respond to your enquiry and provide requested information
  • Pre-contractual steps – where you are considering booking with us

 

4. How we store your data

Your information is stored securely and may be held in:

  • Email systems
  • Internal communication tools
  • Customer relationship management systems (if used)

We retain your data only for as long as necessary to respond to your enquiry or manage our relationship with you.

5. Sharing your information

We do not sell or rent your personal data.

We may share your information with:

  • Members of our team
  • Trusted partners or agents where necessary to respond to your enquiry

All third parties are required to respect the security of your data.

6. Cookies and analytics

Our website may use cookies and similar technologies to:

  • Analyse website traffic
  • Improve functionality and performance

This may include tools such as Google Analytics.

You can control cookies through your browser settings.

7. Your rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise any of these rights, please contact us using the details below.

8. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact us

If you have any questions about this privacy policy or how your data is handled, please contact:

Shearzone Safaris
Email: marketing@shearzonesafaris.com
Phone:+260967929558